1-800-658-2831 M-F 10-8 | Sat-Sun 12-5 CST
New Items Daily  Free Standard Shipping Free Returns

Orders:

Please allow 24 hours for shipment or status information to be sent via email once an order is placed. To ensure delivery of these e-mail updates,
please add orders@langstons.com to your approved contact list.

Also, weekends and holidays are not active shipping days, please be advised and place your orders accordingly.

In Stock Orders:
Once an In Stock order leaves the Langston's warehouse, you can expect to receive In Stock Orders within 5 full business days.

Out-of-stock Orders:
Out-of-stock items will be placed on back order. You will be updated with the estimated back-order date and notified when the completed order has been charged and shipped. Please note the estimate may not always be accurate and most likely, the delay will be shorter than first indicated.

Direct Shipments:
In the event that the item will be shipping from the manufacturer as indicated on the item page, please allow an additional 24-48 hours for processing.

International Ordering:
At this time we cannot accept orders for shipping outside of the United States, nor can we accept payment from a non-U.S. bank and/or billing address.

Shipping:

You can expect to receive In Stock Orders within 5 full business days once the order has gone through processing and leaves the Langston's warehouse. Please allow 24 hours for order processing and be advised weekends and holidays are not active shipping days, so make sure to place your orders accordingly.

Also at this time we are offering FREE Standard Shipping is available on qualifying orders over $99* with a USPS deliverable address.

Pretax Amount of Purchase
USPS Standard
(3 - 5 Business Days)*
UPS Ground
(3 - 5 Business Days)*
UPS 3 Day Select (3 - 4 Business Days)*
USPS Priority (2 - 4 Business Days)*
UPS 2nd Day Air (2 - 3 Business Days)*
USPS Express (1 - 3 Business Days)*
Up to $35.00
$8.00
$6.95
$14.45
$26.95
$35.01 - $70.00
$8.00
$8.95
$16.45
$28.95
$70.01 - $99.00
$8.00
$10.95
$18.45
$30.95
$99.01 - $150.00
$0.00
$12.95
$20.45
$32.95
$150.01 - $200.00
$0.00
$13.95
$21.45
$33.95
$200.01 - $300.00
$0.00
$14.95
$22.45
$34.95
Over $300.00
$0.00
$15.95
$23.45
$35.95

*Please note: The cost of all methods is based on the pre-tax total amount of your order. And certain shipping methods are unavailable to the following: AA, AE, AP, AK, AS, CZ, FM, FP, GU, HI, MH, MP, PR, PW, VI, please see below for details.


Alaska and Hawaii:
USPS Standard and UPS Ground Shipping are UNAVAILABLE to these locations, please choose an alternate shipping method.

Territory Addresses:
Shipments are NOT available to the following: AS, CZ, FM, FP, GU, MH, MP, PR, PW, or VI using USPS Standard or UPS, please choose an alternate shipping method.

International Shipping:
At this time we cannot accept orders for shipping outside of the United States, nor can we accept payment from a non-U.S. bank and/or billing address.

Shipping Holidays:

Observed Holidays
USPS
UPS
New Year's Day
Yes
Yes
Martin Luther King Day
Yes
No
President’s Day
Yes
No
Memorial Day
Yes
Yes
Independence Day
Yes
Yes
Labor Day
Yes
Yes
Columbus Day
Yes
No
Veterans’ Day
Yes
No
Thanksgiving
Yes
Yes
Day After Thanksgiving
No
Yes
Christmas Day
Yes
Yes
New Years Eve
No
Yes


Returns:

We are glad you chose Langston’s so if you’re not 100% satisfied with items you ordered, we want to make your return as quick and painless as possible. Requests are based off original price paid, excluding shipping charges, which are nonrefundable.

  • Items must be returned within 90 days from receipt of merchandise.
  • Items must be returned as they were originally shipped. These must be in brand new, unwashed, unused condition with all tags still attached.
        This includes the original undamaged packaging, boxes, and accessories.
  • Items not as described above, altered or monogrammed items, or undergarments cannot be returned.


  • **Click Here to Download Our Return and Exchange Form (.pdf)**


    Requesting Your Return or Exchange

    1) Read and Complete Return Form- Located on the back of your Packing List, be sure to include in the Return as we cannot process any request without this.

    2) Repackage Items and Return Form- All items including boxed items must be placed inside a separate shipping container. DO NOT TAPE OR ATTACH POSTAGE TO MERCHANDISE BOX.

    3) Request UPS Return Shipment Label- An $8.00 return shipping fee will be deducted from request*, or you may ship via a shipment method of your choice, however LANGSTON’S WILL ONLY ACCEPT PACKAGES SHIPPED VIA A PREPAID, INSURED, TRACEABLE METHOD to ensure a safe and documented delivery.

    *Footwear items purchased from Langstons.com are eligible for One Free Return or Exchange click here for complete details.

    4) Print/Attach label- UPS Return Labels are emailed directly from UPS Monday-Friday. Please notify Customer Service within 24 hours if you need assistance in retrieving your label.

    5) Return Item- UPS Return Labels requested from Langston's.com can be dropped off at any UPS location or left with a UPS delivery driver

    Send Merchandise for Return or Exchange to:
    Langston Co., Inc.
    Returns and Exchanges Department
    2034 NW 7th St.
    Oklahoma City, OK 73106

    Store Returns
    Read and fill out the Return/Exchange Form. Take the item/s and Form to any Langston’s retail store. The store associate will forward your return to Langston’s.com. You will be updated via email when the item has been received by the Returns and Exchanges Department indicating your request is being processed.

    Returns Processing
    You will be updated via email by the Returns Department when the item/s have been received and you'll also receive a separate email indicating the status of your return or your exchange once your request is inspected and processed. Please allow up to 2 weeks from receipt for processing.

    Pricing:

    Some referral sites, such as search engines, display out of date material from our site causing a disparity in pricing between the referral listing and the prices on our site. We are not responsible for information provided by third party sites. The price that appears with an item in our store and beside the item in your shopping cart is the correct and current price.