Please Note: We cannot accept orders for shipping outside of the United States at this time, nor can we accept payment from a non-U.S. bank. Sorry for any inconvenience this may cause.
Shipping is determined based on the total pretax amount of purchase according
to the table below:
CALCULATING SHIPPING TIME
The arrival of your shipment is affected by three factors: product availability, method of shipment selected and time of year the merchandise is shipped.
Lastly, remember that shipping times are calculated from the time your merchandise leaves the Langston's warehouse. Orders are usually processed and mailed out from our warehouse within 24 hours of your order, Monday through Friday. This would be delayed if an item was on back order, or if the order was placed over the weekend (after noon central time on Friday) or on a holiday. Please make your arrangements accordingly.
Orders are processed in the order in which they are received.
ORDER BY FAX OR MAIL
In addition to ordering online or by phone you can order by fax or by mail. Simply click here to download and print an order form in pdf format. Once you have filled out the form you can fax it to us at (405) 236-0629 or mail it to us at PO Box 83138, Oklahoma City, OK 73148. Please note, you will need Adobe Acrobat Reader in order to view the pdf file. You can download a free version of Adobe Acrobat Reader by clicking on the icon below.
APO AND PO BOX ADDRESSES
Please note that all shipments to PO Box numbers and APO addresses must be sent using the United States Postal Service. If you have requested express delivery to such an address, a comparable service offered by the USPS will be substituted for the UPS service.
Please fill out the Return and Exchange Form found on the back of the packing slip and include it with any return merchandise. If you do not have your packing slip, you may download the Return and Exchange Form by clicking the link above. A completed Return and Exchange Form must be included with your return package in order for it to be processed. Please allow 2-4 weeks to process returns and exchanges.
Free Return or Exchange on Footwear Purchases: All footwear purchased made after August 22, 2008 are eligible for one free return or exchange. Please see our Free Returns page for more details or to request a return for your qualifying purchase.
Returns Made Within 30 Days of Delivery
Exchanges Made Within 30 Days of Delivery
Damaged Goods or Shipper Error
Requesting Your Return or Exchange
To process your return or exchange, please review our Returns and Exchanges Policy above and complete the Return and Exchanges form. Once completed, be sure to include the form with your package. We can not process any returns without this form. DO NOT SEND FORM SEPARATELY. Repack item(s) with original packing material, if possible, and ship it to the address below. LANGSTON’S WILL NOT ACCEPT ANY RETURN PACKAGE SENT C.O.D. MERCHANDISE THAT HAS BEEN ALTERED OR MONOGRAMMED IS NOT ELIGIBLE FOR RETURN OR EXCHANGE.
Any applicable refunds or additional payments as the result of this return or exchange will be issued in the original form of payment. If original form of payment is unavailable, please provide current credit card information at the bottom of the Return and Exchanges form.
Send Merchandise for Return or Exchange to:
Some referral sites, such as search engines, display out of date material from our site causing a disparity in pricing between the referral listing and the prices on our site. We are not responsible for information provided by third party sites. The price that appears with an item in our store and beside the item in your shopping cart is the correct and current price.