Orders:

In Stock Orders:

Once an order is placed, please allow 24 hours for order processing. All shipment or status information will be sent via e-mail to the address provided on your order. To ensure delivery of these e-mail updates, please add orders@langstons.com to your approved contact list.

Back Orders:

Current, out-of-stock items will be placed on back order. For verification purposes, your card will automatically be authorized upon order placement for the amount of the order and you will receive an email with the estimated ship date within 24 hours. During your wait we will continue to keep you updated as to any status changes to your order via email. Once the order has been completed you will be charged and notified of the shipment. 

Discontinued Items:

We strive to keep our discontinued inventory information up-to-date. In the event your order contains a discontinued item that we cannot ship, you will be notified via e-mail within 24 hours and given the chance to select a new item, or cancel that item and not be charged.

Direct Shipments:

Sometimes we can fulfill your order faster by having a manufacturer ship directly to you. We will notify you via e-mail within 24 hours if your item will be shipped directly. Please allow additional time for shipment or status information from the manufacturer.

International Orders:

At this time we cannot accept orders for shipping outside of the United States and it's territories. Although we can ship to U.S. territories, we do require all credit cards to have a verifiable billing address in the United States.

Shipping:

Shipping Methods:

We currently ship using the United States Postal Service and UPS. Once we receive your order, we carefully select the carrier that is best suited to get your package to you as fast as possible.

Free Shipping:

We are happy to offer Free Standard Shipping to all qualifying orders over $99. To qualify, your order must total at least $99 before taxes and have a deliverable address in the contiguous 48 States. Of course, we support our military personnel abroad, so we also offer Free Shipping Over $99 to all APO and FPO addresses.

Shipping MethodTransit TimeOrders Under $99Orders Over $99
Standard 3-5 Business Days $7.95 Free
Upgraded 2-4 Business Days $10.95 $5.00
Express 1-3 Business Days $29.95 $29.95

 

 

Shipping Times and Cost:

Below you will find shipping costs, determined by your pre-tax order total, and the estimated delivery times once your package leaves our facility. Please be aware, these shipping times do not include order processing times and this estimate could be affected by weekends, holidays, weather, or unforeseen circumstances.

Shipping Exceptions:

Currently, APO and FPO addressees may use any method. And we also offer Upgraded or Express Shipping to the following states and territories: Alaska, Hawaii, American Samoa, Canal Zone, Guam, Mariana Islands, Puerto Rico, and Virgin Islands. However, we cannot offer Standard Shipping to these states and territories.

 

 

Shipping Holidays:

Please consult the following table to see if USPS or UPS is closed on the selected holiday. This could affect package pickup from our warehouse, or transit times for packages that have already been shipped.

Shipping HolidaysUSPSUPS
New Year's Day Closed Closed
Martin Luther King Day Closed Open
President's Day Closed Open
Memorial Day Closed Closed
Independence Day Closed Closed
Labor Day Closed Closed
Columbus Day Closed Open
Veterans' Day Closed Open
Thanksgiving Closed Closed
Day After Thanksgiving Open Closed
Christmas Day Closed Closed
New Years Eve Open Closed