We are glad you chose Langston's, but if you are not 100% satisfied with items you ordered, we want to make your return or exchange as quick and painless as possible. Simply fill out the return and exchange form on your packing list included with your items, or print out a new one here:
We just ask that your items be returned within 90 days of package delivery and that all items be returned in the original, brand new, unused condition they were received in. Manufacturer tags must still be attached to the items to be eligible for return, and any other manufacturer branded packaging or accessories included with the item as well, if applicable. Please note, we cannot accept undergarments or items that have been worn or modified in any way, such as: monograms, alterations, etc. Refunds are based on the original price paid, excluding shipping, which is not refundable.
Packaging Your Return or Exchange:
Please read and complete the return and exchange form, either on your original packing list, or print one above. Place the item(s) you wish to return in an adequate shipping package. You may ship the package to us using any carrier you wish, or contact us and we can create a pre-paid return shipping label for you at our standard shipping rate of $7.95. If you wish to request a label, you may Click here for details.
Return and Exchange Address:
Langston Co., Inc.
Returns and Exchanges Department
2034 NW 7th St.
Oklahoma City, OK 73106
Free Returns on Footwear:
Footwear purchases are eligible for one free return or exchange. Click here for complete details.
All returns are handled in a first come first serve manner. You will be updated via email indicating the status of your return when your request has been inspected and processed. Please allow up to 2 weeks from receipt for processing.